Commercial Operations Manager
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Job Summary
Seeking a full-time Renewals and Commercial Operations Manager to lead and optimize the end-to-end customer renewal strategy and drive key commercial operations in a remote setting, focusing on contract negotiations, revenue protection, and multi-year partnerships.
Key responsibilities
- Serve as the primary commercial lead for enterprise renewals, managing contract terms and pricing structures
- Monitor contract schedules to identify risk factors and execute proactive strategies for renewal exposure
- Oversee strategic commercial initiatives and streamline contracting models in alignment with Finance and RevOps
Required qualifications
- 10+ years of experience in SaaS Renewals Management, Commercial Account Management, or Customer Success
- Proven track record in negotiating complex, multi-year enterprise SaaS contracts
- Strong background in RevOps alignment and usage telemetry analysis
- Outstanding communication skills with the ability to negotiate with procurement decision-makers
- Bachelor's degree required; MBA preferred
Complete Job Description
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