Communication Specialist
Job Summary
Engaging with reporters to ensure their concerns are handled with care, the remote Communication Specialist will manage inbound calls regarding sensitive workplace issues, guiding callers through a structured interview process while maintaining strict confidentiality.
Key responsibilities
- Engage reporters with care and instill confidence in the handling of their information
- Answer inbound calls promptly and follow the intake process while exercising good judgment
- Lead guided interviews to capture accurate report details, ensuring quality and confidentiality
Required qualifications
- Minimum typing speed of 35 WPM
- Experience using MS Office and navigating proprietary software applications
- Ability to demonstrate emotional resilience in distressing situations
- Comfort working in a fast-paced, candid environment that values innovation
- Access to a quiet, secure home office with recommended internet speed of 25 mbps download and 10 mbps upload
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,606 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
