Communication Specialist
Job Summary
Working remotely in a full-time capacity, the Communication Specialist will capture sensitive information through inbound calls regarding workplace concerns, ensuring a high-quality customer experience while maintaining confidentiality and exercising good judgment.
Key responsibilities:
- Engage reporters with care and concern, ensuring their information is handled appropriately
- Answer calls promptly and guide reporters through a detailed interview process to capture accurate report details
- Assist with special projects and maintain schedule flexibility within a 24/7 operational environment
Required qualifications:
- Minimum typing speed of 35 WPM
- Experience using MS Office and navigating proprietary software applications
- A quiet, secure home office or workspace with a recommended internet speed of 25 mbps download and 10 mbps upload
- Ability to demonstrate emotional resilience in distressing situations
- Openness to change and adaptability to evolving business needs
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,033 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
