Communications Specialist

Job Summary

Managing custom member education campaigns, the full-time Communications and Engagement Specialist will develop content, oversee campaign deployment, and track success metrics while working remotely.

Key responsibilities

• Deliver educational communications to HR leaders, brokers, and clients through content development, presentations, and webinars
• Develop and implement custom communication strategies tailored to client demographics and preferences, managing all aspects of campaign creation and performance tracking
• Coordinate with external vendors for the development and distribution of marketing materials, ensuring timely execution and effective audience segmentation

Required qualifications

• Bachelor's degree
• 3+ years of experience in marketing, communications, content design, or a related field
• Proven ability to develop digital engagement strategies and analyze performance metrics
• Experience in managing content across multiple brands to ensure alignment with organizational messaging
• Strong background in customer service analytics