Community Manager
Job Summary
Hands-on and solution-focused, the freelance Community Manager will engage daily with consumer brand communities on Instagram, TikTok, Facebook, and YouTube, managing inbox sweeps, responding to inquiries, and proactively joining conversations to enhance brand presence.
Key responsibilities
- Run inbox sweeps at least twice daily across multiple social media platforms
- Respond to community inquiries in each brand's voice while prioritizing purchase intent and product questions
- Log product requests and sentiment, providing monthly reports to the account team
Required qualifications
- 2+ years of hands-on community management experience for consumer brands, ideally at an agency
- Daily fluency in Instagram and TikTok culture
- Experience with Sprout Social and social listening tools such as TalkWalker
- Comfortable using AI tools in daily work processes
- Perfect written English for client-facing communication
Complete Job Description
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