Community Manager
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Job Summary
Dedicated to building a vibrant online community, the full-time Community Manager will research customer engagement platforms, develop community strategies, and manage Boulevard's reputation on review sites while working remotely within the U.S.
Key responsibilities
- Research and map where customers are active online to inform community strategy
- Launch and manage Boulevard's owned community platform(s), including moderation and engagement
- Monitor and respond to customer reviews on platforms like G2, Capterra, and Trustpilot
Required qualifications
- 5-7 years of experience in community strategy and execution roles
- Proven ability to build community strategies from an ambiguous starting point
- Experience managing brand presence and reputation on review sites
- Strong relationships within the beauty, wellness, salon, or spa community
- A degree in marketing, journalism, communications, business, or equivalent experience
Complete Job Description
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