Community Manager
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Job Summary
To support a leading platform for creators, the full-time remote Community Manager will engage communities, manage brand reputation, and translate online sentiment into actionable insights while working closely with cross-functional teams.
Key Responsibilities
- Monitor brand mentions and sentiment across various platforms, acting as an early-warning system for reputational risks
- Engage authentically within community forums to correct misinformation, resolve issues, and celebrate milestones
- Synthesize community feedback into prioritized insights for Product, Design, Policy, and Support teams to drive improvements
Required Qualifications
- 4+ years of experience in community management, brand reputation, or social strategy, preferably in a tech environment
- Deep understanding of Reddit and Discord culture, along with experience on other social platforms
- Exceptional written communication skills and the ability to manage crises effectively
- Proficiency with social listening and community platforms, capable of creating actionable reports
- Familiarity with the creator economy or related communities is a strong plus
Complete Job Description
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