Community Marketing Specialist
Job Summary
Hands-on and community-focused, the full-time Community Marketing Specialist will manage Parallels' online presence across platforms like Reddit and YouTube, engage with customers, and support content development while working remotely.
Key responsibilities
- Actively manage online communities and respond to customer interactions across various platforms
- Serve as the voice of the customer by identifying needs and translating insights for internal teams
- Support content creation by feeding customer insights into the content calendar and collaborating with third-party creators
Required qualifications
- 2-4 years of experience in customer engagement, digital marketing, or a related field
- Hands-on experience managing or participating in online channels like Reddit, YouTube, or forums
- Strong written communication skills with the ability to adapt tone across different platforms
- Curiosity about technology and real-world workflows related to software applications
- Gaming knowledge and experience working with content creators or influencers is a plus
Complete Job Description
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