Community Support Specialist
Job Summary
Working remotely, the part-time Virtual Community & UGC Support Specialist will review and publish user-generated content, monitor community feedback, and assist with technical issues to enhance user experience on the Cruise Critic platform.
Key responsibilities
- Review and publish user-generated content while ensuring compliance with publication guidelines
- Monitor and respond to community inquiries and technical alerts, troubleshooting issues as necessary
- Assist Community Leader Volunteers and identify user needs through feedback analysis
Required qualifications
- Minimum two years of Community Management and UGC experience, preferably with a consumer-facing website
- Proficiency with Google Suite and familiarity with community software platforms
- Strong command of the English language, including excellent proofreading skills
- Demonstrated ability to work independently with minimal supervision
- Passion for travel and online community engagement
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,560 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
