Compliance and Documentation Lead

Job Summary

Owning the compliance and documentation framework, the full-time remote Compliance and Documentation Lead will manage privacy risk assessments, security compliance obligations, and documentation processes, ensuring alignment with regulatory requirements and internal policies.

Key Responsibilities

• Oversee customer privacy risk assessments and maintain accurate data flow maps across various deployment models
• Manage audit evidence for SOC 2, ISO 27001, and PCI DSS, acting as the primary contact for auditors during fieldwork
• Author and maintain internal policies and public-facing documents, ensuring they accurately reflect compliance practices

Required Qualifications

• Substantial experience in privacy operations, security compliance, or technical compliance documentation
• Exceptional writing skills, capable of translating complex technical realities into clear documentation
• Hands-on experience with formal audits such as SOC 2, ISO 27001, or PCI DSS
• Practical knowledge of GDPR, CCPA/CPRA, and current AI regulations
• Technical fluency in understanding data flows and cloud infrastructure