CompTIA A+ Certified Technician
Job Summary
Providing frontline technical support, the full-time hybrid Services Desk Technician I will troubleshoot hardware and software issues, assist with user requests, and escalate complex problems to IT teams while supporting employees across the organization.
Key responsibilities
- Deliver first-level technical support to employees via phone, email, chat, and ticketing system
- Troubleshoot and resolve common hardware, software, and connectivity issues
- Assist with new employee onboarding and offboarding, including equipment setup and account access
Required qualifications
- Associate degree, diploma, or certificate in Information Technology or related field, or equivalent experience
- 2-3 years of experience in a Service Desk, Help Desk, or Desktop Support role
- CompTIA A+ certification required
- Working knowledge of Microsoft 365 applications and Windows operating systems
- Experience with Active Directory and basic networking concepts
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,328 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
