Connecticut Customer Care Representative
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Job Summary
Residing in Connecticut, the full-time Customer Care Representative will manage inbound calls from members, clients, and facilities, providing exceptional service and support in a remote work environment.
Key responsibilities:
- Handle 60-80 inbound calls daily from members, clients, and facilities
- Provide personalized assistance and resolve inquiries effectively
- Progressively manage more complex tasks as skills develop
Required qualifications:
- Must currently reside in Connecticut
- 1 year of call center experience
- 6 months of customer service experience
- Basic typing and computer experience with excellent navigational skills
- High-speed internet access with specified minimum upload and download speeds
Complete Job Description
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