Connecticut Licensed Account Assistant

Job Summary

To support patient registration processes, the full-time Connecticut Licensed Account Assistant will manage patient financial classifications, maintain account records, and provide exceptional customer service while working remotely within Connecticut.

Key responsibilities

• Receives, classifies, and codes patient information while ensuring accuracy in account records and billing statements
• Obtains and provides information related to accounts, procedures, and regulations, while maintaining and reconciling account records
• Reviews and posts payments, identifies errors, and composes correspondence related to problem accounts

Required qualifications

• Four years of related work experience, including two years in the same job family at a lower level, or two years of experience with an Associate's degree
• Demonstrated knowledge of medical insurance processing and verification
• Proficiency in using computerized database systems and Microsoft Office Suite, particularly Word and Excel
• Experience in providing superior customer service, handling heavy telephone communication professionally
• Strong written and verbal communication skills with a record of excellent attendance and time management