Connecticut Licensed Account Assistant

Job Summary

To support Yale Medicine's revenue cycle operations, the full-time Connecticut Licensed Account Assistant will manage insurance follow-ups on denials and claims, ensuring accurate account maintenance and maximizing reimbursement, while working remotely within Connecticut.

Key responsibilities

• Oversee follow-up on denied claims and no insurance responses, collaborating with internal staff and third-party carriers
• Maintain accurate account files and review payment histories, resolving delinquent accounts in coordination with supervisors and collection agencies
• Research individual accounts and compose correspondence related to accounts receivable activities

Required qualifications

• Four years of related work experience, with two years in a similar role, or an Associate's degree with two years of relevant experience
• Strong knowledge of healthcare revenue cycle operations, including insurance billing and claims processing
• Ability to analyze and resolve insurance denials and claim rejections
• Proficiency in navigating billing systems and related workflows
• Experience in composing formal correspondence for accounts receivable activities