Connecticut Licensed Referral Specialist

Job Summary

To support patient referral processes, the full-time Connecticut Licensed Referral Specialist will manage incoming referrals, coordinate scheduling for ambulatory services, and serve as the primary contact for new patient information while working remotely within Connecticut.

Key responsibilities

• Oversees the coordination and scheduling of patient referrals for specific specialties
• Acts as the main contact for new patient referrals and provides scheduling information to patients and providers
• Applies knowledge of medical practices to evaluate incoming referrals and ensure appropriate handling

Required qualifications

• High school diploma or equivalent with six years of related work experience, or an Associate's degree with four years of experience, or a Bachelor's degree in a related field
• Proven experience in a high-volume healthcare call center or medical practice
• Strong organizational skills with the ability to manage heavy phone volume and conflicting demands
• Competence in English language grammar, spelling, and punctuation for accurate data entry and communication
• Demonstrated record of exemplary attendance, punctuality, and reliability