Connecticut Licensed Referral Specialist

Job Summary

Serving as the central point of contact for patient referrals, the full-time Connecticut Licensed Referral Specialist will evaluate incoming referrals, coordinate scheduling, and provide information to patients and referring providers in a remote setting within Connecticut.

Key responsibilities

• Evaluate and manage patient referrals, ensuring appropriate scheduling and coordination for specialty care
• Act as the primary source of information regarding scheduling policies, procedures, and provider availability for patients and referring offices
• Handle high call volumes and maintain accurate patient information while complying with HIPAA regulations

Required qualifications

• Six years of related work experience, with at least four years in a similar role, or an Associate's degree with related experience
• Proven ability to manage patient interactions with sound judgment and critical thinking
• Outstanding interpersonal skills with a focus on customer service in a healthcare environment
• Strong organizational skills and attention to detail in a fast-paced setting
• Competence in English language and medical terminology for accurate data entry and communication