Connections Specialist

Job Summary

Motivated and high-energy individuals will find a full-time remote opportunity as a Connections Specialist, responsible for engaging with customers to identify their needs and connect them with Zillow products and real estate professionals while fostering a positive customer experience.

Key responsibilities

• Interact directly with customers to understand their needs and offer tailored solutions using Zillow's products and services
• Collaborate with colleagues and leadership to create a supportive team environment focused on achieving shared goals
• Ensure compliance with Zillow Group and real estate regulations while adapting to changes in the business landscape

Required qualifications

• 2+ years of experience in account management, customer service, or sales with a proven record of achieving goals
• Comfortable conducting both inbound and outbound consultative sales calls with strong objection handling skills
• Excellent interpersonal and presentation skills, with the ability to engage and build trust with customers
• Familiarity with web-based products and proficiency in MS Office and Google Suite
• Willingness to work flexible hours, including early mornings, late nights, weekends, and holidays