Connectivity Partner Manager

Job Summary

Experienced in managing technical partnerships, the full-time remote Connectivity Partner Manager will oversee the health and growth of Airbnb's network of connectivity providers, ensuring seamless integration and compliance while driving strategic growth through data analysis and effective communication.

Key responsibilities

• Own end-to-end connection performance across a network of connectivity partners, providing day-to-day support through scaled programs
• Build deep knowledge of technical integrations to provide targeted partner support and troubleshoot technical issues
• Use data to identify strategic opportunities, drive growth, and communicate product updates to partners

Required qualifications

• 6+ years of experience in a Connectivity Partner Manager or Technical Partner Manager role within a global technology or hospitality tech company
• Strong understanding of hospitality/travel software, including PMS, CRS, and Channel Managers
• Proficiency in SQL, Looker, and Excel; experience with Tableau, Asana, Jira, and Salesforce preferred
• Solid technical troubleshooting skills and project management experience
• Strong quantitative skills with a proven ability to leverage data in decision-making