Content and Engagement Manager
Job Summary
Owning a portfolio of member communications, the full-time Content and Engagement Manager will drive campaigns across various channels, ensuring compliance and quality while collaborating with cross-functional teams in a remote environment.
Key responsibilities
- Driving a portfolio of member campaigns from intake through readout, including scoping, timelines, and partner coordination
- Turning incoming requests into complete briefs that capture content and tech requirements for partners
- Shaping new campaigns alongside engagement strategy and service design, focusing on journey, channel mix, and sequence
Required qualifications
- 3-6 years in project or program management, communications operations, or engagement operations
- Experience supporting health program engagement, particularly in scheduling and verifying health-related actions
- Hands-on experience with project management systems like Monday.com, Asana, or Jira
- A track record of improving processes as a byproduct of work, such as creating checklists or automations
- Real interest in AI tools and some hands-on experience with them
Complete Job Description
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