Content Manager

Job Summary

To support global content initiatives, the full-time salaried Content Manager will oversee localization strategies, manage vendor relationships, and ensure the creation of high-quality, persona-driven content in a remote setting.

Key responsibilities

• Owns the operational model for translation and localization, including managing external partners and establishing performance standards
• Establishes quality standards for localized content, ensuring cultural appropriateness and clinical alignment
• Defines segment adaptation governance, building reusable content bundles and ensuring alignment with approved messaging guardrails

Required qualifications

• 5+ years of experience in localization, content operations, or content strategy, preferably in a B2B2C or healthcare environment
• Experience managing translation or localization vendors, including SLAs and quality calibration
• Strong understanding of building reusable, governed content systems across languages, industries, and personas
• Ability to distinguish scalable segment adaptation from one-off custom work
• Experience with content or project management tools such as ClickUp, Frontify, or Sanity is a plus