Content Marketing Manager

Job Summary

Producing member-facing content across various service lines, the full-time remote Content Marketing Manager will manage content strategy, oversee production, and ensure brand-voice consistency while driving content engagement metrics.

Key responsibilities

• Developing and executing content strategy and production across service lines and the Engagement Hub content library
• Inputting email content into the CMS, including copy and image selection
• Producing case studies and enablement assets while directing contractor and AI-assisted capacity for content volume

Required qualifications

• 5+ years of experience producing consumer, member, or patient-facing content at volume
• Proven ability to influence content engagement metrics beyond just timely content delivery
• Experience writing within regulated or clinically sensitive environments
• Experience managing freelance, agency, or contractor resources against specific briefs
• Working fluency with AI-assisted drafting tools and editorial judgment to maintain quality