Content Modernization Author

Job Summary

Working remotely on a contract basis, the Content Modernization Author will review, revise, and modernize existing knowledge content to ensure it meets established standards and is optimized for future AI-enabled experiences.

Key responsibilities

• Review, analyze, and modernize procedural, policy, and knowledge content according to EKM standards
• Collaborate with business unit SMEs and content owners to validate content accuracy and completeness
• Apply metadata and content governance standards to support enterprise search and AI-readiness initiatives

Required qualifications

• Bachelor's degree in Communications, English, Journalism, Technical Writing, or related field, or equivalent experience
• Experience creating, editing, or managing knowledge-based content
• Experience collaborating with subject matter experts to document business processes
• Ability to organize complex information into clear, concise documentation
• Experience working within defined content standards and governance frameworks