Content Quality Assurance Associate

Job Summary

Supporting the development and quality assurance of assessment exam materials for teacher certification programs, the part-time hourly Content Quality Assurance Associate will manage production tasks, collaborate with internal teams, and maintain item banking workflows in a remote environment.

Key responsibilities

• Process items and frameworks for development and production workflows
• Create and edit documents for item and framework review activities
• Assist with monthly data loads and support blueprinting activities in item banking software

Required qualifications

• High school diploma or equivalent required; higher education preferred
• Experience in production support, quality assurance, or educational content preferred
• Familiarity with content management systems and item banking software preferred
• Demonstrated ability to follow detailed procedures and meet deadlines
• Strong written communication skills for preparing user-facing instructions