Contents Claims Coordinator

Job Summary

Managing complex claims assignments, the full-time Contents Claims Coordinator will triage and handle claims from initiation to valuation while collaborating with various business units in a remote environment.

Key responsibilities

• Triage and manage complex claims assignments to ensure successful setup and resolution
• Oversee all tasks necessary to advance claims to Contents Valuation while collaborating with Adjuster Owners
• Provide customer service through Live Chat and Hotline, responding professionally to internal and external inquiries

Required qualifications

• 1-3 years of customer service experience, preferably in property and casualty claims
• Proficient in Microsoft Office Suite, particularly Excel, with a capacity to learn new applications quickly
• Strong multitasking and time management skills with the ability to meet tight deadlines
• Associate or bachelor's degree preferred; equivalent experience will be considered
• Flexibility to work varied shifts, including late hours, based on business needs