Contract Operations Support Specialist

Job Summary

To support critical business operations, the part-time Contract Operations Support Specialist will manage client implementation support, renewal administration, and audit quality assurance tasks while working remotely for a three-month contract period.

Key responsibilities

• Assist with new group implementations by entering and validating client and member information in internal systems
• Maintain accurate records and ensure renewal documentation is complete and properly stored
• Review and audit Summary of Benefits and Coverage (SBC) documentation for accuracy and compliance

Required qualifications

• High school diploma or equivalent required; associate degree preferred
• 5+ years of administrative, operational support, or healthcare administration experience
• 3+ years of experience working with databases, CRM platforms, or business systems
• 5+ years of experience with Microsoft Office applications, including Excel, Outlook, and Word
• Previous experience in healthcare administration or employee benefits is preferred