Contract Support Associate

Job Summary

Providing exceptional customer service and administrative support, the full-time remote Contract Support Associate will manage the delivery of contractual services, respond to client inquiries, and coordinate vendor onboarding while ensuring compliance with operational and financial processes.

Key responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up for satisfaction
• Coordinate and onboard vendors for reactive and planned works, managing sub-contractor paperwork
• Review and approve maintenance billing invoices and projects as per contracted agreements, ensuring accurate processing of financial documents

Required qualifications

• High School Diploma or GED with 3-4 years of job-related experience
• Comprehensive understanding of processes, procedures, systems, and concepts within the job function
• In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Advanced math skills, including the ability to calculate percentages, discounts, and markups
• Organizational skills with an advanced inquisitive mindset