Contractor Services Coordinator

Job Summary

Providing oversight for contractor performance, the Contractor Services Coordinator will manage work orders, negotiate pricing adjustments, and cultivate relationships with independent contractors in a remote, hybrid, or in-office flexible environment.

Key responsibilities

• Assign work orders and ensure adequate coverage for preservation orders
• Negotiate pricing adjustments and manage contractor performance
• Conduct onboarding interviews and expedite orders while resolving contractor disputes

Required qualifications

• Experience managing a high-volume workload
• Previous experience in default mortgage servicing is preferred
• Prior experience managing a vendor network is beneficial
• Strong computer skills and ability to multitask
• Excellent customer service skills