Conversational AI Engineer
Job Summary
Working remotely in California, the full-time Conversational AI Engineer will configure and maintain conversational AI solutions, translate business requirements into workflows, and optimize user experiences using AI platforms and tools.
Key responsibilities
- Configure and maintain conversational AI solutions and workflows
- Design conversation flows and integrate with enterprise systems using APIs
- Monitor performance and analyze conversational data for optimization
Required qualifications
- Experience with conversational AI platforms and orchestration frameworks
- Proficiency in JavaScript for workflow orchestration and integrations
- Ability to gather and document business and member-service requirements
- Experience in user acceptance testing (UAT) coordination
- Familiarity with Retrieval-Augmented Generation (RAG) configurations
Complete Job Description
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