Corporate Travel Consultant
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Job Summary
Providing exceptional white-glove service to top clients, the full-time Corporate Concierge Travel Consultant will manage inbound corporate travel requests, create unique itineraries, and deliver outstanding customer support in a remote environment.
Key responsibilities
- Service inbound corporate travel requests via phone, chat, and email, ensuring high levels of customer satisfaction
- Create and manage unique travel itineraries for C-Suite travelers, offering proactive suggestions and support throughout the booking process
- Monitor flights and provide 24/7 disruption support, participating in after-hours support rotation
Required qualifications
- 10+ years of corporate travel selling experience, with a minimum of 5 years as a VIP or Concierge Agent
- Proficiency in GDS and ticketing, with mastery in Amadeus GDS
- Exceptional customer service skills, particularly with C-level travelers
- Strong knowledge of international travel bookings and geography
- Typing speed of at least 50 WPM and fluency in Microsoft Office Suite, including Excel and Outlook
Complete Job Description
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