Courier Coordinator

Job Summary

Serving as a crucial link in specimen transport, the full-time Medical Courier Coordinator will manage client requests, maintain program records, and support scheduling and operational updates within a fast-paced environment, primarily onsite with occasional remote work.

Key responsibilities

• Coordinate communication between the courier team and internal/external partners, ensuring timely updates and service notifications
• Update and manage the courier team's staffing schedule, including monitoring attendance and handling scheduling adjustments
• Independently perform complex administrative tasks, including maintaining program records and preparing training materials

Required qualifications

• High school graduation or equivalent AND two years of experience in courier operations, logistics coordination, or administrative support
• Prior experience in courier or professional driving, operations, or logistics
• Proficiency in Microsoft Windows and Office Suite, including Word, Excel, Teams, and Outlook
• Experience with smartphones and mobile devices for courier communication and workflow tasks
• Ability to assist in writing and editing administrative guidelines and policies