Court Reporter Relations Assistant

Job Summary

To support post-deposition operations, the full-time hourly Court Reporter Relations Assistant will manage communication with court reporters, oversee transcript follow-up procedures, and collaborate with internal teams in a remote setting.

Key responsibilities

• Own and execute the Late Transcript Follow-up procedure and communicate daily with court reporters regarding job status and deadlines
• Monitor and respond to the @cr-liaison Slack tag, escalating issues as necessary while maintaining timely communication through the Court Reporter Liaison Zendesk inbox
• Track performance metrics on reporters and ensure transcript files meet agency standards for timely submission

Required qualifications

• Prior experience in legal services, court reporting, transcription, or operations is preferred
• Proficiency with workflow management tools such as Slack, Zendesk, Monday, and Notion
• Strong organizational skills to manage multiple cases and deadlines simultaneously
• Ability to work autonomously in a fast-paced, deadline-driven environment
• Excellent written and verbal communication skills for daily outreach to court reporters