Court Reporter Relations Assistant

Job Summary

To support post-deposition operations, the full-time hourly Court Reporter Relations Assistant will manage communications with court reporters, oversee transcript follow-ups, and collaborate with internal teams while working remotely.

Key responsibilities

• Own and execute the Late Transcript Follow-up procedure and communicate job status with court reporters
• Monitor and manage the Court Reporter Liaison Zendesk inbox, ensuring timely communication and escalation of tickets as needed
• Track late transcripts and performance metrics, collaborating with the Calendar Team to manage reporter assignments effectively

Required qualifications

• Prior experience in legal services, court reporting, transcription, or operations is preferred
• Proficiency with Slack, Zendesk, Monday, Notion, and other workflow management tools
• Strong organizational skills with the ability to track multiple cases and deadlines simultaneously
• Ability to work autonomously in a fast-paced, deadline-driven environment
• Excellent written and verbal communication skills for daily outreach to court reporters