Court Support Specialist

Job Summary

To support a growing team, the full-time remote Court Support Specialist will manage communications with courts, ensuring timely retrieval of court documents while using internal applications for data entry and updates.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through voice calls and emails, maintaining a positive service attitude
• Utilize internal applications to process documents and perform accurate data entry tasks

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• Minimum of 1 year of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office Suite and document manipulation (PDFs)
• Ability to read, write, and speak English fluently