Court Support Specialist

Job Summary

To support a growing court services team, the remote Court Support Specialist will manage communications with courts across the country, ensuring timely retrieval of court documents while maintaining accurate records in the internal system.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through voice calls and emails, maintaining a positive service attitude
• Utilize the in-house application to process documents and perform data entry tasks with high accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented position
• Proficiency in Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks accurately