Court Support Specialist

Job Summary

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using in-house applications, and ensure timely updates on court filings.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally with court personnel and clients through remote calls and emails, maintaining a positive service attitude
• Process documents and manage data entry tasks accurately in the Skye application, while collaborating with team members to identify process inefficiencies

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented role
• Comfortable using Microsoft Office Suite and remote communication tools
• Ability to perform repetitive data-entry tasks with accuracy