Creative Operations Manager

Job Summary

Leading operational excellence in a remote capacity, the full-time salaried Creative Operations Manager will oversee systems, governance, and planning to enhance the creative organization's effectiveness, focusing on resource alignment, workflow governance, and operational health.

Key responsibilities

• Own enterprise creative intake processes, ensuring requests are well-structured and aligned with strategic goals
• Maintain visibility into capacity and workload across teams, forecasting needs and identifying staffing gaps
• Drive the operating model from intake through delivery, establishing clear governance and improving workflow efficiencies

Required qualifications

• 7+ years of experience in creative or marketing operations, resource management, or related fields
• Proven track record in building and scaling processes within creative or marketing organizations
• Strong knowledge of creative workflows, resource planning, and delivery governance
• Experience with dashboards, KPIs, and workflow management tools
• Ability to influence cross-functional teams in fast-paced, ambiguous environments