Credit and Collections Associate
Job Summary
Detail-oriented and customer-focused, the remote Credit and Collections Associate will manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments while collaborating with internal teams.
Key responsibilities
- Review and process credit-held orders to ensure timely resolution
- Investigate claims and process adjustments for customer accounts
- Analyze account activity and recommend collection strategies to resolve outstanding balances
Required qualifications
- High school diploma or equivalent required
- Previous experience in collections, accounts receivable, or customer service
- Intermediate Excel skills and proficiency with Outlook; SAP experience is a bonus
- Familiarity with credit and bankruptcy regulations preferred
- Availability to work Monday through Friday from 8:30 AM to 5:00 PM EST
Complete Job Description
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