Credit and Collections Specialist
Job Summary
Seeking a remote Credit and Collections Specialist, the full-time position will manage accounts receivable by reducing aging balances through customer outreach and documentation of efforts while working Monday to Friday from 8:00 AM to 5:00 PM EST.
Key responsibilities:
- Follow SOPs to reduce accounts receivable aging over 60 days
- Conduct outreach to customers via phone, email, and letters
- Prepare updates on account resolutions for leadership and document all collection activities
Required qualifications:
- High School Diploma or GED or equivalent
- 1 year of experience in call center, customer service, collections, or healthcare billing
- Proficiency in Microsoft Office, particularly Excel
- A dedicated, quiet workspace with a minimum internet speed of 50 Mbps
- Ability to work independently and manage time effectively
Complete Job Description
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