Crisis Worker

Job Summary

Supporting LGBTQ+ youth through crisis intervention, the full-time remote Crisis Worker will provide counseling via text, chat, and phone services while managing administrative tasks to ensure high-quality crisis support.

Key responsibilities:

• Provide suicide prevention and crisis intervention counseling to LGBTQ+ young people nationwide
• Adhere to performance measures and protocols as defined by leadership
• Build trust and create a safer space for youth to discuss issues related to sexuality, gender identity, and suicidal ideation

Required qualifications:

• Bachelor's degree in social work, counseling, psychology, or related fields, or 2+ years of relevant experience in a crisis care setting
• Demonstrated knowledge and cultural competency regarding LGBTQ+ issues and youth
• Strong resilience and adaptability in handling crisis situations
• Proficiency in spoken and written English with strong active listening skills
• A quiet, private work environment with high-speed dedicated broadband internet