CRM Business Analyst
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Job Summary
To support daily CRM operations, the remote CRM Business Analyst will manage CRM triaging, prepare reports, and coordinate project activities while ensuring effective communication with team members.
Key Responsibilities
- Perform daily CRM triaging and prepare daily CRM reports
- Coordinate project activities and communicate task status with team members
- Support knowledge management activities and maintain information in approved repositories
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred
- Experience maintaining and coordinating project schedules
- Knowledge management experience, including SharePoint or other electronic repositories
- Ability to work during client business hours, 8 AM to 5 PM ET
- Proficiency in basic software applications, including Excel and word processing tools
Complete Job Description
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