CRM Business Analyst
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Job Summary
To support daily CRM operations, the remote CRM Business Analyst will manage project schedules, prepare reports, and coordinate task activities while working during client business hours.
Key Responsibilities
- Perform daily CRM triaging and prepare reports
- Coordinate project activities and communicate task status with team members
- Support knowledge management activities and maintain information in approved repositories
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred
- Experience maintaining and coordinating project schedules
- Knowledge management experience, including SharePoint or other electronic repositories
- Ability to work during client business hours, 8 AM to 5 PM ET
- Proficiency in basic software and application skills, including Excel and presentation creation tools
Complete Job Description
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