CRM Specialist
Job Summary
To support a growing Marketing team, the full-time CRM Specialist will design, build, improve, and maintain customer communications and triggers in Salesforce Marketing Cloud while working remotely.
Key responsibilities
- Build customized customer journeys in Marketing Cloud using expertise in database management and data extensions
- Optimize Salesforce reports and automations to monitor and enhance KPIs
- Act as the subject matter expert for email platform optimization, focusing on improving email KPIs such as deliverability and mobile metrics
Required qualifications
- 2+ years of Salesforce Marketing Cloud (SFMC) development and administration experience
- Strong business acumen and excellent written and oral communication skills
- Ability to manage multiple projects through effective prioritization and planning
- Track record of delivering results in a fast-paced environment
- Marketing Cloud Certification strongly preferred
Complete Job Description
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