CSS Support Engineer
Job Summary
Working remotely, the full-time CSS Support Engineer L2 will serve as a technical liaison for data engineers using the Palantir Foundry platform, providing first-line support, diagnosing issues, and enhancing platform stability.
Key responsibilities
- Provide first-line support and guidance to data engineers utilizing the Palantir Foundry platform
- Collaborate with product engineers to diagnose and resolve user-reported bugs, improving platform performance
- Lead support initiatives to enhance the global support framework and contribute to core documentation
Required qualifications
- U.S. citizen or lawful permanent resident
- Background in Computer Science, Engineering, Information Systems, or a related technical field
- Proficiency in Python and PySpark, with additional skills in SQL, Java, and TypeScript/JavaScript preferred
- Understanding of APIs, RESTful services, and development best practices
- Exceptional English writing skills for effective customer engagement on complex issues
Complete Job Description
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