Customer Account Executive
Job Summary
Driving incremental ARR within existing customer accounts, the full-time Customer Account Executive will manage upsell and cross-sell opportunities, collaborate closely with Customer Success, and execute expansion strategies remotely.
Key responsibilities
- Own and deliver a dedicated expansion ARR quota across a defined book of existing customers
- Identify, qualify, and close expansion opportunities including seat growth and product add-ons
- Build and execute expansion strategies rooted in customer business objectives and realized product value
Required qualifications
- 5-10+ years of B2B SaaS sales experience, preferably in expansion or account growth roles
- Proven success in closing upsell and cross-sell deals within existing customer bases
- Experience selling through a value-based, consultative motion
- Strong executive presence and negotiation skills
- Demonstrated ability to partner effectively with Customer Success teams
Complete Job Description
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