Customer Account Manager
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Job Summary
Building and maintaining strong relationships with clients, the full-time remote Customer Account Manager will ensure customer satisfaction, advocate for client needs, and identify opportunities for collaboration with a focus on maximizing the value of provided solutions.
Key responsibilities
- Serve as the primary point of contact for clients, addressing their needs and concerns
- Analyze customer requirements to recommend tailored solutions and enhancements
- Facilitate ongoing communication and collaboration to strengthen client relationships
Required qualifications
- Previous experience in account management or sales, preferably with Sage 100
- Strong interpersonal skills to effectively foster relationships with clients
- Ability to understand and analyze customer needs to provide appropriate solutions
Complete Job Description
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