Customer Account Manager

Job Summary

Managing category growth for assigned customers, the full-time salaried Customer Account Manager will drive sales performance, build strong relationships, and collaborate with cross-functional teams in a remote environment.

Key responsibilities

• Drive category growth and achieve annual sales and commercial spend targets
• Develop and present business plans, promotional calendars, and manage day-to-day customer responsibilities
• Ensure effective execution by collaborating with the Nestl Retail Sales team and monitoring sales performance metrics

Required qualifications

• Bachelor's degree in a business-related field and a minimum of 5 years of relevant sales or account management experience
• Proficiency in Microsoft Office Suite and experience with data analytics tools such as Power BI and Nielsen
• Strong presentation, negotiation, and organizational skills
• Knowledge of sales fundamentals including pricing, promotion, and financial reconciliation
• Ability to create compelling, fact-based selling stories and effectively resolve issues