Customer Account Manager

Job Summary

To ensure exceptional customer satisfaction, the full-time remote Customer Account Manager will manage day-to-day client needs, oversee project management, and facilitate communication between customers and product teams.

Key responsibilities

• Manage multiple customer accounts, addressing their day-to-day needs and enhancing customer relationships
• Coordinate project management tasks and track enhancement requests while maintaining organized communication
• Collaborate with internal teams, including engineering and product development, to deliver tailored customer experiences

Required qualifications

• Ability to thrive in a fast-paced remote team environment
• Strong organizational skills for managing multiple tasks effectively
• Willingness to learn and understand both Kodaris and customer business processes
• Capability to communicate detailed information accurately
• Experience operating in an agile environment with changing priorities