Customer Advocate A/R

Job Summary

Managing bank reconciliations and payment postings, the full-time Customer Advocate A/R will support the Center of Excellence by placing product orders and providing key information to customers and the sales force in a hybrid work environment, consisting of three remote days and two in-office days each week after an initial training period.

Key responsibilities

• Handle accurate completion of assigned depository bank reconciliations and cash management responsibilities
• Run and analyze bank reports, researching outstanding items and facilitating necessary adjustments
• Process electronic files and payments received via various methods, ensuring timely and accurate handling of a large volume of transactions

Required qualifications

• High School Diploma/GED and 2-3 years of customer service experience in a business environment
• Preferred experience with AS400, Salesforce, and EDI protocols
• Strong proficiency in Microsoft Office, particularly Excel and Outlook
• Basic mathematical skills and accurate data-entry abilities
• Knowledge of wire transfers and electronic monetary transfer tools