Customer Analytics Manager
Job Summary
Leading a customer analytics practice, the full-time remote Customer Analytics Manager will manage analytics across customer behavior, competitive intelligence, and market insights, while mentoring a team of analysts and collaborating with senior leadership to drive strategic decision-making.
Key responsibilities
- Lead comprehensive customer and competitive analytics initiatives to understand customer behavior and market positioning
- Conduct deep analyses of customer shopping patterns and translate findings into actionable business recommendations
- Develop and maintain relationships with third-party data providers to enhance competitive intelligence and market insights
Required qualifications
- Bachelor's degree in a quantitative or technical field such as Computer Science, Economics, or Statistics
- 8+ years of experience in analytics with a focus on complex analytical projects for cross-functional stakeholders
- Demonstrated leadership experience in mentoring and developing analysts
- Proficiency in SQL and advanced data visualization tools such as Power BI or Tableau
- Experience with AI and emerging analytics technologies to enhance analytical workflows
Complete Job Description
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