Customer Billing Specialist

Job Summary

To support a growing team, the full-time Customer Billing Specialist will manage order documentation, validate billing terms, and oversee monthly invoicing while collaborating closely with Sales, Delivery, and Customer Success teams.

Key responsibilities

• Review and validate all closed opportunities to ensure compliance with governing documentation and terms
• Manage order changes and ensure proper account setup for billing procedures
• Complete monthly invoicing and assist Accounts Receivable with cash application and collections activities

Required qualifications

• 3 to 5 years of relevant order/contract support and billing experience, preferably in recurring or professional services billing cycles
• Experience with Salesforce or other CRM systems and NetSuite or other ERP systems
• Proficiency in Microsoft Suite products, with advanced knowledge of Excel
• Bachelor's Degree with a concentration in Accounting or Finance preferred, but not required
• Ability to work independently in a fast-paced environment and manage multiple tasks